Being overworked, underpaid, and ill-treated is not what Kenyan workers had in mind when they were lured by U.S. companies with jobs in AI.
Kenyan civil rights activist Nerima Wako-Ojiwa said the workers’ desperation, in a country with high unemployment, led to a culture of exploitation with unfair wages and no job security.
"It’s terrible to see just how many American companies are just doing wrong here," Wako-Ojiwa said. "And it’s something that they wouldn’t do at home, so why do it here?" Why tech giants come to Kenya
The familiar narrative is that artificial intelligence will take away human jobs, but right now it’s also creating jobs. There’s a growing global workforce of millions toiling to make AI run smoothly. It’s gruntwork that needs to be done accurately and fast. To do it cheaply, the work is often farmed out to developing countries like Kenya.
Nairobi, Kenya, is one of the main hubs for this kind of work. It’s a country desperate for work. The unemployment rate is as high as 67% among young people.
"The workforce is so large and desperate that they could pay whatever and have whatever working conditions, and they will have someone who will pick up that job," Wako-Ojiwa said. Nerima Wako-Ojiwa Every year, a million young people enter the job market, so the government has been courting tech giants like Microsoft, Google, Apple and Intel. Officials have promoted Kenya as a "Silicon Savannah" — tech savvy and digitally connected.
Kenyan President William Ruto has offered financial incentives on top of already lax labor laws to attract the tech companies. What "humans in the loop" do with AI
Naftali Wambalo, a father of two with a college degree in mathematics, was elated to find work in Nairobi in the emerging field of artificial intelligence. He is what’s known as a "human in the loop": someone sorting, labeling and sifting through reams of data to train and improve AI for companies like Meta, OpenAI, Microsoft and Google.
Wambalo and other digital workers spent eight hours a day in front of a screen studying photos and videos, drawing boxes around objects […]
Kenyan workers with AI jobs thought they had tickets to the future until the grim reality set in
