More than four in 10 workers in a massive, global survey said they’re threatened by the increasing presence of artificial intelligence (AI) in their workplace.
Responses to an ADP survey from nearly 35,000 workers in 18 countries explored new challenges and technologies reshaping the labor market. Among the top concerns: AI, with 42% citing it as a job threat.
Data and an evaluation of the results by ADP focused on how workers’ priorities, expectations and feelings have shifted, including their sense of job security and how the implementation of AI in the workplace impacts that shift. The details are included in ADP’s recently released “ People At Work 2024: A Global Workforce View ” annual report.
Eighty-five percent of workers believe AI will impact their job in the next two to three years, ADP’s survey found. Among workers who say AI will help them every day, 70% say they have the skills they need to advance their career to the next level within three years. Of those who say AI will replace most of their existing functions, only 45% think they have the skills they need. Workers in some ways have remained constant in their priorities; they still put great value on financial compensation and job security, for example. In other ways, however, they feel under siege from technology, stress, and changing workplace norms. ADP’s report this year focused on a “Great Transition” from a “troubled, pandemic-driven economy to a post-pandemic world.”
Overall, people feel better about their job security than they did a year ago, but they’re now worried by the increasing presence of AI.
The survey results are backed by financial services market predictions that AI could replace the equivalent of 300 million full-time jobs. According to a 2023 report by investment bank Goldman Sachs , two-thirds of all jobs could be partially automated by AI. “If generative AI delivers on its promised capabilities, the labor market could face significant disruption,” Goldman reported. “And… generative AI could substitute up to one-fourth of current work.”
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