Artificial Intelligence Technology – (As published in HousingWire magazine)
Wolters Kluwer’s Kevin Wilzbach discusses AI’s rapid adoption, the evolving regulatory landscape, and the future of digital lending solutions.
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If we learned anything from HousingWire’s recent AI Summit , artificial intelligence (AI) is rapidly reshaping lending by streamlining processes, reducing costs, and enhancing the overall borrower experience. As a result, lenders can scale their businesses more effectively, respond to market demands faster, and provide a smoother, more user-friendly experience for borrowers, all while reducing costs.
HousingWire sat down with Kevin Wilzbach , director of product management at Wolters Kluwer Compliance Solutions and 2023 HousingWire Tech Trendsetter, to discuss how AI and digital lending solutions are helping lenders navigate a volatile market. From automating workflows to meeting customer demand for better borrower experiences, Wilzbach shares key insights on the future of fintech and the tech investments that will help lenders stay ahead.
HousingWire: What has been the most surprising tech transformation that you have seen in recent years?
Kevin Wilzbach : Without question, the growth in the use of AI and particularly GenAI has been transformational for the banking industry. Perhaps what is most surprising to me is the relative rapidity of its adoption—and the many ways in which lenders and other financial institutions are starting to explore ways to unlock the potential of AI-generated data as part of their decision support processes. AI has certainly been transformative, helping convert raw data into actionable insights for lenders and providing a competitive advantage in the process. Today, technologies like natural language processing and machine learning have moved from the research lab into something more tangible that commercial enterprises can take advantage of.
Not surprising, we are increasingly incorporating AI-powered capabilities into our offerings, largely driven by customer demand for enhanced lending workflows, together with better operational and analytics capabilities. Our banking customers’ continued input is […]
Driving mortgage innovation: How AI and digital lending are transforming the industry
