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Post: Navigating the new My VA Health online patient portal

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Navigating the new My VA Health online patient portal
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My VA Health is part of the new electronic health record (EHR) being rolled out across the Department of Veterans Affairs (VA). This new EHR will allow VA, the Department of Defense, the U.S. Coast Guard and community care providers to more easily work together to provide service members and Veterans with world-class health care through a paperless system.

If you do not manage your VA health care online, you have no action to take and can continue to call in or go in person to receive the services you need.

We’re here to help! If you don’t find the information you’re looking for below, please call the My VA Health Support Line at or 888-444-MYVA. Customer service representatives are standing by and ready to help you 24 hours a day, 365 days a year. Tips for accessing My VA Health

Do I need a new account?

To access the new patient portal, My VA Health, you will sign in as you do today for My Health e Vet at myhealth.va.gov or VA.gov. However, you must have a Premium My HealtheVet account, Premium DS Logon account, verified login.gov account or a verified ID.me account. If your My Health e Vet account is not a Premium account, you will need to upgrade your account to use My VA Health. Go to www.myhealth.va.gov/mhv-portal-web/web/myhealthevet/upgrading-your-my-healthevet-account-through-in-person-or-online-authentication for a step-by-step guide on upgrading your account.

Where do I sign in to My VA Health?

You can access the My VA Health patient portal via: VA.gov: Users will be redirected to My VA Health at www.va.gov/sign-in

My Health e Vet: Users will be redirected to My VA Health at www.myhealth.va.gov

What web browser should I use to access My VA Health? Google Chrome , Microsoft Edge , Mozilla Firefox or Safari for the best patient portal experience. How do I save My VA Health as a bookmark on my internet browser? Visit the My VA Health website, then: On Firefox , select the star to the right of the web URL bar. Then select “Done.” On Microsoft Edge , select the three […]

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